Terms of service
Last updated: September 30, 2026
Overview
This website is operated by First Manufacturing Inc., doing business as FMCo NY (“FMCo,” “we,” “us,” or “our”). FMCo offers this website, including its information, features, products, and services, to you subject to these Terms of Service.
By visiting our website, creating an account, or purchasing something from us, you agree to these Terms of Service and any policies referenced here. If you do not agree to these terms, please do not use the website or our services.
Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services.
1. Eligibility and Online Store Terms
By using this website, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use the website.
You may not use our website, products, or services for any illegal or unauthorized purpose. You must not transmit viruses, malicious code, or other material that could interfere with the operation or security of the website.
A violation of these Terms may result in the suspension or termination of your access to our services.
2. General Conditions
We reserve the right to refuse or limit service where permitted by law, including when we reasonably suspect fraud, unauthorized activity, abuse, resale activity, or a violation of these Terms.
You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or services without our prior written permission.
The headings in these Terms are provided for convenience and do not affect their interpretation.
3. Product Information
We make reasonable efforts to present product descriptions, materials, measurements, colors, images, prices, and availability accurately. Colors and details may appear differently depending on your device, screen settings, lighting, and the natural characteristics of materials.
Leather is a natural material. Variations in grain, texture, color, markings, and finish may occur and are not necessarily defects.
Product descriptions, prices, promotions, and availability may change without notice. We may discontinue products, limit quantities, or restrict sales to particular people, locations, or jurisdictions where permitted by law.
4. Prices and Payments
Prices are displayed in the currency selected on the website and may exclude applicable taxes, duties, shipping charges, or other fees unless stated otherwise.
You agree to provide current, complete, and accurate billing, payment, shipping, and account information. You authorize us and our payment providers to charge the payment method selected at checkout for the total amount of your order.
We reserve the right to correct pricing or product-information errors. If an error affects an order you have already placed, we may contact you with the option to proceed with the corrected information or cancel the affected item or order.
5. Orders and Cancellations
Submitting an order does not guarantee acceptance. We may reject, limit, or cancel an order where permitted by law, including orders that appear to be fraudulent, unauthorized, placed for resale, or affected by inventory or pricing errors.
If we change or cancel an order, we will make a reasonable effort to notify you using the email address or telephone number provided with the order. Any payment collected for a cancelled item will be refunded to the original payment method.
If you need to request an order cancellation, contact us as soon as possible. We cannot guarantee cancellation after an order has entered processing or has shipped.
6. Shipping and Delivery
Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated. Delays may occur because of carriers, weather, customs, address errors, inventory, or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect or incomplete address may be the customer’s responsibility where permitted by law.
International customers may be responsible for customs duties, import taxes, brokerage charges, and other fees imposed by the destination country.
Please review our Shipping Policy for additional information.
7. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Return and Exchange Policy. Products marked “Final Sale,” custom or personalized products, gift cards, free gifts, bundle deals, and other identified exclusions may not be eligible for return or exchange.
If a product arrives damaged, defective, or incorrect, contact us promptly so we can review the issue and provide an appropriate resolution.
8. Promotions and Discounts
Promotions, discount codes, gifts, and special offers may be subject to additional conditions, expiration dates, product exclusions, and quantity limits. Unless stated otherwise, offers cannot be combined, redeemed for cash, or applied retroactively.
We may modify or end a promotion where permitted by law. Orders placed before a promotion begins or after it ends are not automatically eligible for the promotional price.
9. Accounts
You are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account. Notify us promptly if you believe your account has been accessed without authorization.
We may suspend or close accounts that violate these Terms, are used fraudulently, or create a security risk.
10. Intellectual Property
The website and its content—including text, product names, logos, photographs, graphics, videos, designs, and software—are owned by or licensed to FMCo and are protected by applicable intellectual-property laws.
You may use the website for personal, non-commercial shopping purposes. You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit website content without prior written permission from FMCo or the applicable rights holder.
11. Reviews, Feedback, and User Content
If you submit a review, photograph, video, comment, suggestion, or other content, you confirm that you own or have permission to use and share that content.
You grant FMCo a non-exclusive, worldwide, royalty-free license to use, reproduce, edit, publish, display, distribute, and promote submitted content in connection with our website, products, advertising, and marketing, subject to applicable law and our Privacy Policy.
Submitted content must not be unlawful, misleading, defamatory, abusive, obscene, infringing, fraudulent, or harmful. We may moderate or remove content where permitted by law, but we are not obligated to publish or respond to every submission.
12. Third-Party Services and Links
Our website may include tools, services, applications, or links provided by third parties. We do not control third-party websites or their privacy, security, content, products, or business practices.
Your use of third-party services may be governed by separate terms and policies. Review those terms before using a third-party service or completing a transaction with another provider.
13. Personal Information
Our collection, use, and sharing of personal information are described in our Privacy Policy.
14. Errors and Omissions
Information on the website may occasionally contain typographical errors, inaccuracies, or omissions involving product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We may correct errors, update information, or cancel affected orders where permitted by law. Nothing in this section limits any rights you may have under applicable consumer-protection law.
15. Prohibited Uses
You may not use the website or its content to:
- Violate any applicable law or regulation.
- Infringe the intellectual-property or privacy rights of another person.
- Submit false, fraudulent, or misleading information.
- Harass, threaten, abuse, defame, or discriminate against another person.
- Upload or transmit viruses, malware, or other harmful code.
- Collect or track another person’s information without authorization.
- Send spam, phishing messages, or other deceptive communications.
- Scrape, crawl, or access the website through unauthorized automated means.
- Interfere with or circumvent the website’s security features.
- Use the website for an unlawful, harmful, or deceptive purpose.
We may suspend or terminate access for prohibited activity.
16. Disclaimer of Warranties
To the fullest extent permitted by law, the website and online services are provided on an “as is” and “as available” basis. We do not guarantee that the website will always be uninterrupted, timely, secure, or error-free.
Nothing in these Terms excludes or limits an express product warranty offered by FMCo or any right or warranty that cannot legally be excluded under applicable law.
17. Limitation of Liability
To the fullest extent permitted by law, FMCo and its directors, officers, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of—or inability to use—the website or services.
Some jurisdictions do not allow certain warranty exclusions or limitations of liability. In those jurisdictions, our liability will be limited only to the extent permitted by applicable law.
18. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless FMCo and its affiliates, officers, directors, employees, agents, contractors, licensors, suppliers, and service providers from third-party claims arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person’s rights.
19. Termination
These Terms remain effective until terminated by you or FMCo. You may stop using the website at any time.
We may suspend or terminate your access if we reasonably believe you have violated these Terms, used the website unlawfully, or created a security or fraud risk. Provisions that by their nature should survive termination will remain in effect.
20. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain effective.
21. Entire Agreement
These Terms and the policies referenced in them constitute the agreement between you and FMCo regarding your use of the website and services. They supersede prior communications or agreements concerning that use.
A failure by FMCo to enforce a provision of these Terms does not waive our right to enforce it later.
22. Governing Law
These Terms and any separate agreement through which we provide services will be governed by the laws of the State of New York and applicable United States federal law, without regard to conflict-of-law principles.
23. Changes to These Terms
We may update these Terms to reflect changes to our services, business practices, or legal obligations. The latest version will be posted on this page with an updated revision date.
Your continued use of the website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
24. Contact Information
Questions about these Terms should be sent to:
FMCo NY / First Manufacturing Inc.
3800 W. Oceanside Road
Oceanside, NY 11572
United States
Email: care@fmcony.com
